Competency Mapping

Competency Mapping will analyze the performance record according to capacity and capability, target & achievement. This is the information that employers should seek to identify the performer and non-performer within the operations Management.

 

The purpose of a Competency Mapping is to recognize strengths and identify any needs for improvement in the human resources function. Competency Mapping also consider the technical , managerial, Human, conceptual competencies to perform well in any business operations.

 

Defining 4 major competencies:

  1. Technical or Functional Competencies—These are the knowledge, attitude, and skills-related to technical or functional expertise required to perform a role.
  2. Managerial Competencies—These are the knowledge, attitude, and skills required to plan, organize, mobilize, and utilize resources.
  3. Human Competencies—These are the knowledge, attitude, and skills required to motivate, utilize, and develop human resources.
  4. Conceptual Competencies—These are the knowledge, attitude, and skills to visualize the invisible, i.e., the thinking at abstract levels and use of the thinking to plan future business.

 

  1. 10 steps of Assessment process:

 

  1. Document verification – Personal file, Payroll data, benefits
  2. Self assessments – performance assessment form fill up.
  3. 360o assessments – Interviewing Senior, Junior, Peer and Customer
  4. Performance record assessment – Last 3 years’ performance data analysis
  5. Award punishment assessment – Award punishment data review
  6. Pay structure assessment – Pay structure analysis according to job load & industry average
  7. KSAP – Knowledge, Skill, Ability & Performance data analysis & scoring
  8. Competency Frame work: Competency comparison according to Frame work
  9. Recommendation for development
  10. Assessment report submission